Crews active in Philadelphia

Philadelphia Compliance & Inspection Center

Cited by the city? Here is exactly what clears it.

Philadelphia Health Department and Fire Code inspectors cite kitchens for missing hood records, grease accumulation, overflowing interceptors and expired service tags. Pick your finding below to see the legal requirement, the documentation you must produce, and our turnaround.

Violation solver

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24–48h dispatch guaranteed

What the city requires

The City of Philadelphia Health Department requires on-site documentation proving the exhaust system was cleaned by a qualified contractor at the NFPA 96 frequency for your cooking type. Missing records are cited even when the hood itself is clean.

Turnaround window

Records reissued same day, full cleaning within 24–48 hours

Documentation you must produce (3-year archive)

  • Dated NFPA 96 cleaning certificate with technician name and license
  • Before/after photo documentation of hood, plenum, duct and fan
  • Service log covering the previous 3 years of cleanings

NFPA 96 inspection timeline

Select your equipment and the legal rotation updates, along with what an audit will ask for.

High-volume grease output requires cleaning every 3 months.

  1. 1Service scheduled every quarterly interval
  2. 2Hood, plenum, duct and fan cleaned to bare metal where accessible
  3. 3Dated tag posted and certificate issued the same night
  4. 4Record filed to your 3-year vault and next due date locked in

Send us your citation

24–48h dispatch guaranteed

Upload the notice and we schedule the emergency crew plus reissue your documentation.

For an open violation you can also call dispatch directly at (215) 550-7270.

The 3-year record rule

Philadelphia municipal code requires commercial kitchen maintenance records to be retained for three years. Most citations we clear are records failures, not dirty kitchens. Every RCS cleaning is stored in a cloud compliance vault — certificate, photo set, technician credentials and waste manifests — so you can produce the full history during any inspection.

Certificates retained 3 years

Photo evidence per service

Manifests for every gallon hauled

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